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6 reasons why you should not use WhatsApp in the company

Vulnerability, data filtration, security flaws ... enough reasons not to put communications in your company at risk

13/01/2020

WhatsApp is one of the most used messaging applications worldwide. Originally it was a nightmare in terms of privacy , but in recent years they have been improving as they have had great competition from apps like Telegram or Signal. However, there are still many reasons why WhatsApp should not be used, and we will list them below.

WhatsApp is owned by Facebook, which entails

WhatsApp has been owned by Facebook for more than three years. In that period of time they have tried to find ways to monetize the application, since they had to eliminate the payment system when free alternatives such as Telegram arrived. WhatsApp Business has been a smart way to make companies contact users in exchange for paying for using the service.

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However, Facebook also monetizes the data of the users of its platforms, using them not only for advertisements , but also to be part of studies (although everything is always anonymous). Facebook often suffers from data leaks , but fortunately none has yet affected WhatsApp users.

Data collected

Since April 2016, WhatsApp encrypts all messages end to end . Thanks to this, we are certain that nobody on the road will be able to intercept the message and spy on it. However, there is data that Facebook does not encrypt and to which it has full access: metadata . For example, you can know at what time we send the messages and to whom we send them. They can also deduce that you live in the same house throughout the year what is its size, as well as knowing whether or not you live as a couple if you talk a lot with a person who then at night is in the same location as you.

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In addition, by simply installing the application, it stores data such as the IMEI of your mobile, which operator you have contracted, its approximate location, which applications you have installed, etc. We can see this easily for example when we are going to enter our telephone number for the first time, where the international code of our country appears (+34 in the case of Spain). Facebook for example has used phone numbers for personalized ads.

Vulnerabilities: are they casual?

WhatsApp suffered six security flaws in 2019, and three of them were very serious. The first allowed hacking your mobile just by receiving a call by WhatsApp (it didn't matter if you answered or not). The second allowed that, just by receiving a GIF, an attacker could execute code remotely on our mobile. The third did something similar, but in this case sending an MP4 file.

All these failures may seem casual, but they paint more on backdoors introduced by Facebook so that governments and spy agencies can access not only the content of the app, but the entire mobile. In comparison, applications such as Signal or Telegram have not had one of these security flaws that look like backdoors.

Encrypted messages, but not Drive backups

The Messages we send via Telegram or WhatsApp are encrypted, but the backup copies of the chats that are uploaded to platforms such as Google Drive or not iCloud. It is Google who has the encryption keys of the files, and in the event that in a judicial process Google is requested access, the company has to give it. In the case of WhatsApp it would not be possible for the company to give access to the messages because they do not have the encryption keys of the messages.

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In the case of Telegram or Signal, companies never give up encryption keys with anyone. For example, Telegram is banned in Russia and in Iran for it. WhatsApp is not prohibited in those countries.

It is not real cross platform

WhatsApp currently depends exclusively on the mobile. This forces to have it connected to the WiFi or to the data if we want to use it in a tablet or in the computer. This causes the battery of our mobile to suffer, in addition to many times the messages take time to arrive or we have constant disconnections. Platforms such as Telegram connect users directly to servers regardless of the device from which it is made. Thanks to this, the mobile is only necessary to create the account.

Thus, WhatsApp stores all the chats on its servers, even the messages we have deleted. This negatively affects our privacy, and the fact that messages are stored on servers should be a sign that we should be able to have real cross-platform messaging, which could soon include the app.

There are better alternatives

The previous point leads us to assess the possibility of using an alternative application for professional and business use. Unify Circuit offers an adequate level of security for instant messaging communications in companies. This level of security is constantly reviewed and updated in order to offer maximum privacy and protect corporate conversations, in which sensitive or very confidential information is often shared.

Cirtuit from Unify not only offers instant messaging service, but also provides multiple communication tools for companies such as integration into their telephone system, making voice calls, video calls, conferences, document sharing and team desk ... and best of all, it is possible to use it on any device that has a browser installed thanks to its WebRTC technology. This application is available for free and also by paid subscription, depending on the needs of the company and its employees.


Click on the following Circuit logo to learn more and try the application for free:




Article author: Alberto García
Source: Web adslzone.net